Privacy Policy

Effective Date: August 1, 20225

Mission Air Conditioning (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website, contact us, or use our services.

1. Information We Collect

We may collect:

Personal Information: Name, phone number, email address, physical address, and other details you submit through forms, calls, texts, or emails.
Service Information: Details about your HVAC, insulation, or related service needs.
Technical Information: IP address, browser type, operating system, pages visited, and general site usage data.
Payment Information: When processing payments via our secure payment gateway (we do not store full payment card details).

2. How We Use Your Information

We use your information to:

Provide, schedule, and complete services
Respond to your inquiries and requests
Send appointment reminders, invoices, and service updates
Improve our website, services, and customer experience
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information.

We may share your data with:

Trusted third-party service providers who help operate our business (e.g., payment processors, CRM, email/text platforms)
Legal authorities if required by law or to protect our rights and safety

4. Cookies & Tracking

Our website may use cookies or tracking tools to improve site performance and analyze usage. You may disable cookies in your browser settings, though some features may not work as intended.

5. Data Security

We take reasonable steps to safeguard your personal information through secure systems and practices. However, no method of transmission or storage is completely secure.

6. Your Rights

You can:

Request a copy of the personal data we have about you
Request corrections or updates to your data
Request deletion of your data, subject to applicable legal retention requirements

7. Updates to This Policy

We may update this Privacy Policy periodically. The updated date will be posted at the top of this page.

8. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

📧 sales@missionaircon.com
📞 (956) 477-4967